Product lifetime warranty, free supply of glue and cloth for maintenance. Our after-sales service personnel will solve difficult problems for you in time. After receiving customer information, give customers a treatment opinion or technical guidance that cannot be processed immediately. Contact the customer within 24 hours and submit a handling opinion based on the actual situation. It can be used around 100,000 people. Distribute the appropriate fan, glue and repair material. Good quality, excellent service and professional technology are our solemn commitment to every customer.
Q: Can you print my logo on the inflatable trampoline castle? A: Yes! You just need offer the logo by CDR,AI file to us.
Q: Can you make my own design? A: Yes, you just need send us details and a sketch or a picture of your requirements.
Q: How do I pay? A: You can choose the payment by Alibaba Trade Assurrance,T/T or Western union.
Q: How could I shipping the goods? A: We can arrange to delivery by express (DHL, UPS, TNT), air or sea according to your order quantity. We will choose the best shipping way for you.
Q: What included in products? A: It is included inflatable games, blower, repair kits (including the same color material, glue).
Q: Do you have any warranty for your products? How can I do in case it gets damaged? A: The warranty is one year,all our products are strictly tested from the material incoming to shipment and the quality are reliable. However, for oversea orders, as it’s not convenient to return the damaged products, we provide free repairing kit for customers’ repairing purpose. Normally, the repairing work is very easy.
Q: Your blowers meet CE/UL requirements? A: we can offer CE/UL blower according to different country.
Q: What’s the lead time? A: The lead time depends on the quantity and the time that you place the order. Usually, for 1-3 items, they can be finished within 5-15 working days.
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