Product lifetime warranty, free supply of glue and cloth for maintenance. Our after-sales service personnel will solve difficult problems for you in time. After receiving customer information, give customers a treatment opinion or technical guidance that cannot be processed immediately. Contact the customer within 24 hours and submit a handling opinion based on the actual situation. It can be used around 100,000 people. Distribute the appropriate fan, glue and repair material. Good quality, excellent service and professional technology are our solemn commitment to every customer.
Q1: Can we use Inflatable Bouncers in winds or rain? A: Although we make anchoring tie-down D rings (usually 4 to 15 rings for every ground corner and higher points, depending on design) for stability, please use it depending on actual scene, we do not recommend use in strong winds more than 35Km/h.
And we do not recommend especially for heavy rain.
Q2: Is there a Warranty? A: Yes. 5 years' warranty against material defect and workmanship. It's long distance to ship back, so we send repair kit for every inflatable product. If it is damaged, you can use repair kit (glue and same color material) to repair, and we are happy to guide you through if there's any problem. Q3: Production time? A: Production time for an order usually takes around10 days upon receipt of deposit. However, it can be longer or shorter time, depending on design (big or small size, simple or complicated, in stock or not), order quantity (big or small), time frame when you place order (busy season or low season), etc.
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